88ami's Privacy Policy

88ami ("we", "our") operates a safe and reliable online betting and casino platform for users in Bangladesh. We believe that the protection of your personal information is a fundamental right. This privacy policy explains what types of information 88ami collects, how that information is used and stored, and what steps we take to protect your rights.

Please read this policy carefully. If you have any questions, contact us through the FAQ page or directly via live chat.

When you register with 88ami, use our services, or contact us, we may collect the following types of information:

1.1 Identity and Contact Information

• Full name (as per national identity card)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Residential address

1.2 Identity Verification Information

To prevent fraud and ensure a safe environment, we may request copies of the following documents for identity verification:

• National Identity Card (NID) or passport
• Mobile banking account information (bKash, Nagad, Rocket, Upay)

1.3 Financial Transaction Information

• Deposit and withdrawal history
• Preferred payment method
• Transaction dates and amounts

1.4 Usage Information

• IP address and device information
• Browser type and version
• Time spent on the site and pages visited
• Game play history and betting information
• Login and logout times

88ami uses collected information only for the following legitimate and necessary purposes:

2.1 Account Management and Service Delivery

• Completing the registration process and keeping your account active
• Verifying login and ensuring security
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring VIP program benefits

2.2 Security and Compliance

• Preventing fraud, money laundering, and unauthorized access
• Ensuring age verification (enforcing the 21+ rule)
• Meeting applicable legal obligations
• Ensuring responsible gaming

2.3 Service Quality Improvement

• Improving the user experience
• Identifying and resolving technical issues on the platform
• Planning the addition of new games and features

2.4 Communication and Support

• Providing customer service
• Sending important account-related notifications
• Sharing relevant promotional information (subject to consent)

Cookies are small text files stored in your browser. 88ami uses the following types of cookies:

3.1 Essential Cookies

These cookies are necessary for the core functionality of the site. They are required to maintain login sessions, verify security tokens, and complete transactions. Disabling these cookies will prevent the site from working properly.

3.2 Performance Cookies

These cookies help us understand how users are using the site — which pages are visited most, where issues arise, and so on. The information collected is completely anonymous.

3.3 Functionality Cookies

These cookies are used to remember your preferences, such as language selection and preferred game categories.

88ami does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information may be shared with trusted technology partners who assist in operating our platform. These partners are contractually bound to protect the confidentiality of the information and may not use it beyond the stated purpose.

4.2 Payment Processing

Transaction information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. This information is transmitted through fully secure channels.

4.3 Legal Obligations

If we are required to provide information by order of a law enforcement agency or court, we are obligated to comply with that order in accordance with applicable law. In such circumstances, we will make every effort to notify you as much as possible.

4.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be included. In such circumstances, the new entity will be required to adhere to the same privacy standards.

5.1 Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for the period necessary to meet legal obligations and resolve disputes.

5.2 Security Measures

88ami uses industry-standard security technology to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology
• Secure Servers: Information is stored on secure, access-controlled servers
• Two-Factor Authentication: An additional security layer for account access
• Regular Security Reviews: Regular audits to identify and address system vulnerabilities
• Limited Access: Only authorized personnel can access specific information

As a user of 88ami, you have the following rights over your own information:

6.1 Right to Access

You can find out at any time what information we hold about you. You may request a copy of this information through your account settings or directly through our support team.

6.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction through your account settings or via support.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information where legal obligations or ongoing disputes apply.

6.4 Right to Object to Processing

If you do not wish to receive marketing communications, you may request to stop them at any time. Change your notification preferences in account settings or contact us.

6.5 Right to Data Portability

You may request your information in a structured, commonly used format. To make this request, contact our support team.

The 88ami platform offers content from various game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. These providers follow their own privacy policies.

If you access any third-party website or service outside our platform, that service's own privacy policy will apply. 88ami is not responsible for the data protection practices of those third parties.

The privacy policies of payment service providers such as bKash, Nagad, Rocket, and Upay apply to their respective services.

88ami provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we are notified or discover that a minor has registered on our platform, we will immediately close that account and delete the associated information.

88ami may update this privacy policy from time to time. The policy may change due to an expansion of services, technological changes, or legal requirements.

For important changes, we will notify you in the following ways:

• Sending a notification to the email linked to your account
• Displaying a notification when you log in to the platform
• Changing the "Last Updated" date at the top of this page

If you continue to use our services after a policy change, it will be considered as your acceptance of the new policy. We therefore recommend that you visit this page regularly.

Please contact us for any questions, concerns, or requests regarding the privacy policy:

• Email: [email protected]
• Live Chat: Support available in Bengali 7 days a week, 24 hours a day

We generally try to respond to requests regarding personal information as quickly as possible.

Visit our Responsible Gaming page for information on responsible gaming. Visit our FAQ page for answers to frequently asked questions.

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This privacy policy was last updated in January 2026. Contact us to obtain a previous version.